Rider owned. Family driven. • Pleasant Grove, Utah
Chainsaw Repair in Pleasant Grove & Utah County
Starting, fuel, carburetor, idle and running problems for supported gasoline chainsaws.
Call 24/7. After-hours shop calls are answered by our concierge support.
Chainsaw repair
Chainsaw starting, running and fuel-system service.
Hard starting, bogging and a chainsaw that will not idle can involve fuel, ignition or engine condition. R1 diagnoses supported gasoline chainsaws in Pleasant Grove after confirming the exact make and model.
Hard-start & no-start problems
Describe difficult cold or hot starts and whether the saw starts at all. Fuel, spark, carburetor and engine conditions can contribute.
Request service
Idle, bogging & lost power
Dying at idle, surging or weak running needs diagnosis around the actual behavior before parts are replaced.
Request service
Fuel system & service needs
Old fuel and carburetor concerns are common on saws that sit. Maintenance and repair recommendations depend on the supported saw and its condition.
Request serviceChainsaw Repair & Small-Engine Diagnosis
R1 diagnoses supported gasoline chainsaws for no-start, hard-start, fuel, carburetor, idle, bogging, surging and loss-of-power problems. We confirm the exact make and model before intake so the repair is matched to equipment we support.
Will Not Start
Fuel, spark, carburetor and engine conditions can all contribute.
Hard Starting
Difficult cold or hot starts should be diagnosed around the exact behavior.
Fuel & Carburetor
Old fuel and carburetor problems are common on equipment that sits.
Will Not Idle
Idle and low-speed problems can involve fuel delivery, adjustment or other engine conditions.
Runs Poorly
Bogging, surging and loss of power should be diagnosed before parts are replaced.
Routine Service
Maintenance depends on the saw, engine and current condition.
Confirm The Saw Before Drop-Off
Chainsaws vary by make, model and engine design. Send the exact saw information and symptoms so the R1 service department can confirm whether we support the machine and what the next step should be.
What to send us
- Year, make and model
- Exact symptoms and when they happen
- Recent repairs or modifications
- Photos or video if they help show the problem
Find the right repair
Explore the related repair services.
One Pleasant Grove shop. Serving Utah County.
Visit R1 Industries at 2416 W 700 S, Suite 101, Pleasant Grove, Utah 84062. We serve riders and equipment owners from Lehi, American Fork, Orem, Provo, Springville, Spanish Fork and surrounding Utah County communities at this same facility.
Our shop has parking and easy trailer access. Before drop-off, send your year, make, model and symptoms so our team can confirm supported work and current scheduling. Call 801-899-2520 or request a repair quote.
Meet Riley Erickson • Owner & founder
He builds.
He checks the details.
He expects it done right.
The work starts with Riley’s standards. He learned to love working on things alongside his dad, a military mechanic who could fix just about anything. After retiring from the military, his dad now works with the R1 team. That lesson stayed with Riley: understand the problem, care about the details and do the job correctly.
As a husband, dad and rider, Riley knows what it means when a machine lets you down. He built R1 to help people enjoy the trails, the water, the outdoors and time with their families.
Quality still matters.
An honest day’s work still means something.
The R1 standard
Done right.
Checked three times.
A torque wrench. The correct specification. A visible mark on every serviced fastener. Those details tell the next inspector exactly what was touched and what to check. Riley expects every completed repair to pass through three people, with each inspection building on the last.
Torqued to spec. Marked. Checked again.
1. The technician
The technician completes the work, uses torque wrenches to tighten serviced bolts to specification, then marks the nuts and bolts. Before handing the machine off, the technician inspects their own work and checks the details of the repair.
2. The shop manager
Our shop manager meticulously audits the completed work. Every bolt touched gets checked, torque is verified again, and the marks show exactly where to look. Detailed photos are added to your service record to document the work and inspection before the next handoff.
3. The service writer
Our service writer goes out to the machine for a final inspection. If anything falls short, it goes back to the shop for correction. We invest the extra time, money and effort because customers deserve work done right the first time.
The R1 story
From a basement workbench
to a shop built for you.
From daily shock rebuilds in his garage to a 20,000-square-foot facility in Pleasant Grove, Riley built R1 around careful work and standing behind it. Take a look inside the shop, meet the team and see the space built to welcome your machine.
The basement
Riley starts R1 building LED light whips, earning trust through quality and standing behind his work.
The garage
Daily whip pickups and daily shock rebuilds turn his home garage into a busy shop.
The Lindon warehouse
A 5,800-square-foot space makes room for growth. R1 spends five years here and expands into dyno tuning.
Pleasant Grove
A 20,000-square-foot facility, plenty of parking and easy trailer access. Riley is here every day.
Meet the rider, dad and builder behind R1.
Riley Erickson is a former USA Junior Olympic champion and college baseball player. The drive that shaped him as an athlete still shapes how he runs R1: pay attention to the details, hold a high standard and do the work correctly the first time.
His dad was an exceptionally capable mechanic who served in the military as a mechanic. Growing up working alongside him, Riley learned to love understanding how things work, finding what is wrong and fixing it properly. After retiring from the military, his dad now works with the R1 team. He also spent many years running Wedding Cakes by Dawna in Utah, bringing extensive business experience alongside his mechanical knowledge.
Today, Riley is a husband and dad who loves camping with his family of five. He hunts, fishes, farms, boats, jet skis and rides dirt bikes. He owns three UTVs, enjoys yard work and cares deeply about having equipment that works the way it should. Helping other riders enjoy those same hobbies is what makes this business personal.
Riley started R1 Industries in his basement in 2016, building LED light whips. His attention to detail and product quality helped the business grow quickly. He earned customers’ trust by standing behind those early whips with a no-questions-asked warranty, covering what happened to them.
In 2018, the business moved into the garage of his new home. Customers came by every day to pick up whips, while Riley rebuilt shocks daily. By 2020, the business needed a 5,800-square-foot warehouse in Lindon. R1 operated there for five years and had outgrown the space within the first two.
Riley’s love of speed also led him to open a full dyno shop, where machines were tuned day after day. R1 eventually moved into a 20,000-square-foot facility in Pleasant Grove, in the heart of Utah County, with plenty of parking and easy trailer access.
Riley is at R1 every day, working with a team he considers his best friends. He is demanding about the quality of their work because your machine matters. Corners do not get cut. The final work goes through a detailed process with three people checking it off.
R1 exists to prove that quality still matters and an honest day’s work still means something. That is the standard Riley brings to the shop, the team and every customer relationship.
Tour our Pleasant Grove facility
Your next stop: R1.
Step inside our 20,000-square-foot repair shop. Plenty of parking and easy trailer access make drop-off straightforward. Tell our service team what you need, and we’ll help you plan the next step.
Request a quote ↗Your next step
A clear path from problem to plan.
You do not need to know exactly which part failed. Tell us what you are experiencing and what you want your machine to do.
Start with your machine.
Send the year, make, model, symptoms and the work you have in mind. Include recent repairs or modifications.
Talk through the next step.
Our service team can confirm support, discuss the service path and current scheduling, and tell you what information we need.
Let the shop take a look.
Arrange drop-off at our Pleasant Grove facility. The team diagnoses the concern and explains the recommended work.
Know your service
Chainsaw repair details & questions.
Explore the work, supported applications and local service information before you request a quote.
Do you work on every chainsaw brand?
Service availability varies by machine. Send the exact make and model first so we can confirm it.
Can you diagnose a chainsaw that will not idle or keeps dying?
Yes, on supported equipment. Fuel delivery, carburetor, ignition and engine condition can all contribute, so we diagnose the behavior before replacing parts.
Do you repair chainsaws for customers in Utah County?
Yes. R1’s shop is in Pleasant Grove and serves chainsaw repair customers from nearby American Fork, Lehi, Orem, Provo and surrounding Utah County communities.
Where is the shop?
R1 Industries is at 2416 W 700 S, Suite 101, Pleasant Grove, Utah 84062.
More Repair Services
Use the main repair pages when the problem is broader than this specific service.
R1 provides chainsaw repair from Pleasant Grove for customers across Utah County. Send the exact saw make, model and symptoms before drop-off so we can confirm the repair.
A Straightforward Service Process
Send us the machine or equipment details before drop-off. We use that information to confirm the service path and current scheduling so you know where to start.
Tell Us About The Machine
Send the machine information and what it is doing. We will use that to confirm the next step and current scheduling.
Serving Pleasant Grove, Lehi, American Fork, Orem & Provo
R1 performs supported chainsaw repair at our Pleasant Grove shop. Customers from nearby Utah County cities can call, text or submit the machine details before making the trip.
Repair capabilities & service options
- One real repair facility
- Call, text or request service online
- Powersports facility
- The service team confirms the machine/equipment and the appropriate service path.
- Service is performed at 2416 W 700 S, Suite 101, Pleasant Grove, UT 84062.
Explore related repair services
A shop worth visiting
Your next repair starts here.
Visit R1 Industries Offroad in Pleasant Grove, Utah.
Find us at 2416 W 700 S, Suite 101, Pleasant Grove, UT 84062. Our 20,000-square-foot facility has plenty of parking and easy trailer access.
Serving Pleasant Grove, American Fork, Lehi, Orem, Provo and surrounding Utah County communities. One shop, one team and one standard of care.
Get to know R1
Hear from our customers.
Read customers’ experiences with R1 Industries Offroad before you choose your shop.
Read our Google reviews ↗Request a repair quote
Let’s get your machine working right.
Tell us what you have, what it is doing and the work you need. Our service team will review your request and help you with the next step.
Not sure what is wrong? Describe the symptoms. Pricing and timing depend on the machine, diagnosis, parts and current shop workload.
Call 801-899-2520
Text 435-500-9755
Shop hours: Monday–Friday, 9 AM–6 PM Mountain Time.
Call 24/7. After-hours shop calls are answered by our concierge support.
