Rider owned. Family driven. • Pleasant Grove, Utah
E-Bike Repair & Service in Pleasant Grove
Built for your next ride. Serviced with care.
Electric dirt bikes, pedal-assist bicycles and commuter e-bikes. Brakes, tires, drivetrain, suspension, maintenance and supported electrical diagnostics—right here in Utah County.
Call 24/7. After-hours shop calls are answered by our concierge support.
E-bike repair & maintenance
More riding.
Less downtime.
Choose the service that fits what you are feeling, hearing or seeing. Our team confirms the bike, components and requested work before drop-off.
Brakes & stopping power
Squealing, rubbing, weak braking or a soft lever? Ask about pads, rotors and service for supported hydraulic and mechanical brake systems.
Request service
Tires, tubes & wheels
Flat tires, worn tread or a wheel that feels off. Share tire size, tube or tubeless setup, and whether your bike uses a hub motor.
Request service
Chain, belt & drivetrain
Skipping gears, chain noise, belt concerns or worn sprockets. Start with an inspection matched to your bike’s drive system.
Request service
Forks & suspension
Leaking suspension, harshness, play or bottoming out. We confirm support for the exact fork or shock before scheduling service.
Request service
Electrical & power
No power, inconsistent assist or an error code? Send the bike and motor-system details so we can confirm diagnostic support.
Request service
Maintenance & ride prep
Get ahead of worn parts. Ask about brake, tire, drivetrain, bearing and fastener checks before your next commute or trail ride.
Request serviceTell us what changed. We’ll help you plan the next step.
You do not need to identify the failed part. Send the year, make, model, symptoms and recent modifications. Pricing and timing depend on the work, compatible parts and current scheduling.
Your bike. Your kind of riding.
Electric dirt bikes.
Pedal-assist bicycles.
One local service team.
The way you ride and the components on your bike determine the service it needs. Start with your bike type, then tell us what you want to fix.
Electric off-road
Electric dirt bike repair
For Sur-Ron, Talaria and other electric off-road bike inquiries, send the model, year and any battery, controller or motor modifications.
- Brakes, tires and wheels
- Chain or belt drive, sprockets and bearings
- Supported fork, shock and electrical work
Trail, commute & everyday riding
Electric bicycle service
Pedal-assist mountain bikes, commuter e-bikes and recreational bicycles need attention to both bicycle components and the electric drive system.
- Brake service, tires and flats
- Shifting, chain wear and routine maintenance
- Model-specific assist and charging concerns
Support is confirmed by bike and component—not by brand name alone. Contact us first for manufacturer software, firmware, warranty work or internal battery-repair requests.
Start with the symptom
Get to the cause.
Get back to the ride.
An e-bike problem can be mechanical, electrical or a combination of both. Describe when it happens so we can confirm the right service path for your bike.
No power, cutouts or inconsistent assist
Tell us whether the display powers up, which assist modes are affected, and whether an error code appears. Include the battery, motor and controller information, plus any recent modifications. We confirm diagnostic support before you bring it in.
Charging or battery concerns
Send photos of the bike, battery and charger labels and describe the charging behavior. We will discuss whether the next step is a supported inspection, component replacement or manufacturer-specific service.
Noise, poor shifting or changes in handling
Tell us whether the concern happens under power, while pedaling, coasting, braking or over bumps. A short video and your tire, drivetrain and suspension details can help us plan the inspection.
Meet Riley Erickson • Owner & founder
He rides.
He builds.
He expects it done right.
The work starts with Riley’s standards. He learned to love working on things alongside his dad, a military mechanic who could fix just about anything. After retiring from the military, his dad now works with the R1 team. That lesson stayed with Riley: understand the problem, care about the details and do the job correctly.
As a husband, dad and rider, Riley knows what it means when a machine lets you down. He built R1 to help people enjoy the trails, the water, the outdoors and time with their families.
Quality still matters.
An honest day’s work still means something.
The R1 standard
Done right.
Checked three times.
A torque wrench. The correct specification. A visible mark on every serviced fastener. Those details tell the next inspector exactly what was touched and what to check. Riley expects every completed repair to pass through three people, with each inspection building on the last.
Torqued to spec. Marked. Checked again.
1. The technician
The technician completes the work, uses torque wrenches to tighten serviced bolts to specification, then marks the nuts and bolts. Before handing the machine off, the technician inspects their own work and checks the details of the repair.
2. The shop manager
Our shop manager meticulously audits the completed work. Every bolt touched gets checked, torque is verified again, and the marks show exactly where to look. Detailed photos are added to your service record to document the work and inspection before the next handoff.
3. The service writer
Our service writer goes out to the machine for a final inspection. If anything falls short, it goes back to the shop for correction. We invest the extra time, money and effort because riders deserve work done right the first time.
The R1 story
From a basement workbench
to a shop built for you.
From daily shock rebuilds in his garage to a 20,000-square-foot facility in Pleasant Grove, Riley built R1 around careful work and standing behind it. Take a look inside the shop, meet the team and see the space built to welcome your machine.
The basement
Riley starts R1 building LED light whips, earning trust through quality and standing behind his work.
The garage
Daily whip pickups and daily shock rebuilds turn his home garage into a busy shop.
The Lindon warehouse
A 5,800-square-foot space makes room for growth. R1 spends five years here and expands into dyno tuning.
Pleasant Grove
A 20,000-square-foot facility, plenty of parking and easy trailer access. Riley is here every day.
Meet the rider, dad and builder behind R1.
Riley Erickson is a former USA Junior Olympic champion and college baseball player. The drive that shaped him as an athlete still shapes how he runs R1: pay attention to the details, hold a high standard and do the work correctly the first time.
His dad was an exceptionally capable mechanic who served in the military as a mechanic. Growing up working alongside him, Riley learned to love understanding how things work, finding what is wrong and fixing it properly. After retiring from the military, his dad now works with the R1 team. He also spent many years running Wedding Cakes by Dawna in Utah, bringing extensive business experience alongside his mechanical knowledge.
Today, Riley is a husband and dad who loves camping with his family of five. He hunts, fishes, farms, boats, jet skis and rides dirt bikes. He owns three UTVs, enjoys yard work and cares deeply about having equipment that works the way it should. Helping other riders enjoy those same hobbies is what makes this business personal.
Riley started R1 Industries in his basement in 2016, building LED light whips. His attention to detail and product quality helped the business grow quickly. He earned customers’ trust by standing behind those early whips with a no-questions-asked warranty, covering what happened to them.
In 2018, the business moved into the garage of his new home. Customers came by every day to pick up whips, while Riley rebuilt shocks daily. By 2020, the business needed a 5,800-square-foot warehouse in Lindon. R1 operated there for five years and had outgrown the space within the first two.
Riley’s love of speed also led him to open a full dyno shop, where machines were tuned day after day. R1 eventually moved into a 20,000-square-foot facility in Pleasant Grove, in the heart of Utah County, with plenty of parking and easy trailer access.
Riley is at R1 every day, working with a team he considers his best friends. He is demanding about the quality of their work because your machine matters. Corners do not get cut. The final work goes through a detailed process with three people checking it off.
R1 exists to prove that quality still matters and an honest day’s work still means something. That is the standard Riley brings to the shop, the team and every customer relationship.
Tour our Pleasant Grove facility
Your next stop: R1.
Step inside our 20,000-square-foot repair shop. Plenty of parking and easy trailer access make drop-off straightforward. Tell our service team what you need, and we’ll help you plan the next step.
Request a quote ↗Your next step
A clear path from problem to plan.
You do not need to know exactly which part failed. Tell us what you are experiencing and what you want your machine to do.
Start with your machine.
Send the bike brand, model, year, motor system and symptoms. Include recent repairs, error codes and battery, controller or drivetrain modifications.
Talk through the next step.
Our service team can confirm support, discuss the service path and current scheduling, and tell you what information we need.
Let the shop take a look.
Arrange drop-off at our Pleasant Grove facility. The team diagnoses the concern and explains the recommended work.
Before your visit
E-bike service questions.
A few details about your bike help us confirm the work and plan your visit.
Do you service both electric dirt bikes and pedal-assist bicycles?
Yes—this page covers service requests for both. Send the exact bike and requested work so we can confirm support, parts availability and scheduling before you bring it in.
Can I bring in a Sur-Ron or Talaria?
Send the model, year, symptoms and any modifications first. We will confirm the mechanical service or diagnostic work available for your specific electric dirt bike.
My e-bike will not power on or charge. What should I send?
Send the bike brand and model, motor or drive-system name, any displayed error code, and photos of the battery and charger labels. Tell us when the issue began and whether any components have been changed. Our team will confirm whether we can support the diagnosis.
Do you rebuild batteries or perform manufacturer warranty repairs?
Contact us before booking those services. This page does not promise internal battery rebuilding, brand-authorized warranty repairs, proprietary diagnostic access or firmware updates. Support must be confirmed for the specific system.
Can you replace tires or service brakes on my electric bicycle?
Request service with your bike details, tire size and brake information. Let us know if it has a hub motor, hydraulic brakes, tubeless tires or other component changes so we can confirm the work and compatible parts.
How much does e-bike repair cost?
Pricing depends on the bike, diagnosis, parts and work required. Submit the quote form or call the shop to discuss your service request and current scheduling.
Where is your e-bike repair shop?
R1 Industries is at 2416 W 700 S, Suite 101, Pleasant Grove, UT 84062. We serve e-bike riders from Pleasant Grove, American Fork, Lehi, Lindon, Orem, Provo, Saratoga Springs, Eagle Mountain and surrounding Utah County communities.
A shop worth visiting
Your next repair starts here.
Visit R1 Industries Offroad in Pleasant Grove, Utah.
Find us at 2416 W 700 S, Suite 101, Pleasant Grove, UT 84062. Our 20,000-square-foot facility has plenty of parking and easy trailer access.
Serving e-bike riders from Pleasant Grove, Lindon, American Fork, Lehi, Orem, Provo, Saratoga Springs, Eagle Mountain and surrounding Utah County communities from this one facility.
Get to know R1
Hear from our customers.
Read customers’ experiences with R1 Industries Offroad before you choose your shop.
Read our Google reviews ↗Request a repair quote
Tell us about your e-bike.
Tell us what you have, what it is doing and the work you need. Our service team will review your request and help you with the next step.
Not sure what is wrong? Describe the symptoms. Pricing and timing depend on the machine, diagnosis, parts and current shop workload.
Call 801-899-2520
Text 435-500-9755
Shop hours: Monday–Friday, 9 AM–6 PM Mountain Time.
Call 24/7. After-hours shop calls are answered by our concierge support.