Built on the details. • Pleasant Grove, Utah

Generator Repair & Portable Generator Service in Utah County

Get dependable power back on your side.

Generator repair and portable generator service for no-start, fuel, carburetor, surging, stalling and electric-start problems. Serving Utah County and nearby Salt Lake County from our Pleasant Grove shop.

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Call 24/7. After-hours shop calls are answered by our concierge support.

Portable DeWalt generator with control panel and engine clearly visible

Rider-owned since 2016Built on the details

20,000 sq. ft. facilityPleasant Grove, Utah County

4.8 on Google1,109 customer reviews

Generator repair & service

Power you can count on.

Start with the problem you are experiencing. We will confirm support for your exact machine and requested work before you bring it in.

01 / R1 SERVICE

Generator Repair

Diagnosis for generators that will not start, stay running or produce dependable performance.

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02 / R1 SERVICE

Fuel & Carburetor

Fuel-system and carburetor problems are common after storage or old fuel.

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Generator repair image from R1 approved repair image folder

03 / R1 SERVICE

Generator Won't Start

Diagnosis for supported generators with fuel, ignition, carburetor, battery or starting concerns.

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Generator service image from R1 approved repair image folder

04 / R1 SERVICE

Surging & stalling

Fuel-system diagnosis for stale fuel, surging, stalling and poor-running conditions.

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05 / R1 SERVICE

Service & Maintenance

Maintenance and service for supported portable generators before storage, seasonal use or heavy use.

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Illustrative portable generator battery testing

06 / R1 SERVICE

Electric-Start Diagnosis

Help with battery and electric-start concerns on supported portable generators.

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Service details & related repairs

Find the right repair

Explore the related repair services.

One Pleasant Grove shop. Serving Utah County.

Visit R1 Industries at 2416 W 700 S, Suite 101, Pleasant Grove, Utah 84062. We serve customers from Lehi, American Fork, Orem, Provo, Springville, Spanish Fork and surrounding Utah County communities at this same facility.

Our shop has parking and easy trailer access. Before drop-off, send your year, make, model and symptoms so our team can confirm supported work and current scheduling. Call 801-899-2520 or request a repair quote.

Riley Erickson working on a shock in the R1 workshop — Riley Erickson, owner and founder of R1 Industries.

Meet Riley Erickson • Owner & founder

He builds.
He checks the details.
He expects it done right.

The work starts with Riley’s standards. He learned to love working on things alongside his dad, a military mechanic who could fix just about anything. After retiring from the military, his dad now works with the R1 team. That lesson stayed with Riley: understand the problem, care about the details and do the job correctly.

As a husband, dad and rider, Riley knows what it means when a machine lets you down. He built R1 to help people enjoy the trails, the water, the outdoors and time with their families.

Quality still matters.
An honest day’s work still means something.

Read the R1 story ↓

The R1 standard

Done right.
Checked three times.

A torque wrench. The correct specification. A visible mark on every serviced fastener. Those details tell the next inspector exactly what was touched and what to check. Riley expects every completed repair to pass through three people, with each inspection building on the last.

3 Person Final Inspection Process

Torqued to spec. Marked. Checked again.

1. The technician

The technician completes the work, uses torque wrenches to tighten serviced bolts to specification, then marks the nuts and bolts. Before handing the machine off, the technician inspects their own work and checks the details of the repair.

2. The shop manager

Our shop manager meticulously audits the completed work. Every bolt touched gets checked, torque is verified again, and the marks show exactly where to look. Detailed photos are added to your service record to document the work and inspection before the next handoff.

3. The service writer

Our service writer goes out to the machine for a final inspection. If anything falls short, it goes back to the shop for correction. We invest the extra time, money and effort because customers deserve work done right the first time.

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The R1 story

From a basement workbench
to a shop built for you.

From daily shock rebuilds in his garage to a 20,000-square-foot facility in Pleasant Grove, Riley built R1 around careful work and standing behind it. Take a look inside the shop, meet the team and see the space built to welcome your machine.

2016

The basement

Riley starts R1 building LED light whips, earning trust through quality and standing behind his work.

2018

The garage

Daily whip pickups and daily shock rebuilds turn his home garage into a busy shop.

2020

The Lindon warehouse

A 5,800-square-foot space makes room for growth. R1 spends five years here and expands into dyno tuning.

Today

Pleasant Grove

A 20,000-square-foot facility, plenty of parking and easy trailer access. Riley is here every day.

Step inside our Pleasant Grove facility with Riley.

Meet the rider, dad and builder behind R1.

Riley Erickson is a former USA Junior Olympic champion and college baseball player. The drive that shaped him as an athlete still shapes how he runs R1: pay attention to the details, hold a high standard and do the work correctly the first time.

His dad was an exceptionally capable mechanic who served in the military as a mechanic. Growing up working alongside him, Riley learned to love understanding how things work, finding what is wrong and fixing it properly. After retiring from the military, his dad now works with the R1 team. He also spent many years running Wedding Cakes by Dawna in Utah, bringing extensive business experience alongside his mechanical knowledge.

Today, Riley is a husband and dad who loves camping with his family of five. He hunts, fishes, farms, boats, jet skis and rides dirt bikes. He owns three UTVs, enjoys yard work and cares deeply about having equipment that works the way it should. Helping other riders enjoy those same hobbies is what makes this business personal.

Riley started R1 Industries in his basement in 2016, building LED light whips. His attention to detail and product quality helped the business grow quickly. He earned customers’ trust by standing behind those early whips with a no-questions-asked warranty, covering what happened to them.

In 2018, the business moved into the garage of his new home. Customers came by every day to pick up whips, while Riley rebuilt shocks daily. By 2020, the business needed a 5,800-square-foot warehouse in Lindon. R1 operated there for five years and had outgrown the space within the first two.

Riley’s love of speed also led him to open a full dyno shop, where machines were tuned day after day. R1 eventually moved into a 20,000-square-foot facility in Pleasant Grove, in the heart of Utah County, with plenty of parking and easy trailer access.

Riley is at R1 every day, working with a team he considers his best friends. He is demanding about the quality of their work because your machine matters. Corners do not get cut. The final work goes through a detailed process with three people checking it off.

R1 exists to prove that quality still matters and an honest day’s work still means something. That is the standard Riley brings to the shop, the team and every customer relationship.

A technician at work inside the R1 repair shop

Tour our Pleasant Grove facility

Your next stop: R1.

Step inside our 20,000-square-foot repair shop. Plenty of parking and easy trailer access make drop-off straightforward. Tell our service team what you need, and we’ll help you plan the next step.

Request a quote ↗

Your next step

A clear path from problem to plan.

You do not need to know exactly which part failed. Tell us what you are experiencing and what you want your machine to do.

01 / Tell us about it

Start with your machine.

Send the year, make, model, symptoms and the work you have in mind. Include recent repairs or modifications.

02 / Make a plan

Talk through the next step.

Our service team can confirm support, discuss the service path and current scheduling, and tell you what information we need.

03 / Bring it to R1

Let the shop take a look.

Arrange drop-off at our Pleasant Grove facility. The team diagnoses the concern and explains the recommended work.

Start my quote request

Know your service

Generator repair details & questions.

Explore the work, supported applications and local service information before you request a quote.

Do you repair portable generators that have been sitting?

Yes. Send the make, model and what it is doing so we can confirm service.

Is R1 a generator repair shop for Utah County?

Yes. R1 repairs supported portable gas generators from our Pleasant Grove shop. Customers from nearby Utah County communities can call or send the generator details before bringing it in.

Should I bring the generator in before calling?

Call or text first with the make, model and symptoms so we can confirm current scheduling.

Generator Repair Shop & Service in Utah County

R1 Industries is a portable generator repair shop in Pleasant Grove serving Utah County. We diagnose gas generators for no-start problems, fuel and carburetor issues, surging, stalling, electric-start concerns, maintenance and equipment that has been sitting in storage.

Our repair shop is at 2416 W 700 S, Suite 101, Pleasant Grove, UT 84062. We welcome customers from across Utah County and Salt Lake County, including Lehi, American Fork, Orem, Provo, Spanish Fork, Saratoga Springs, Eagle Mountain, Draper, Sandy, South Jordan, West Jordan and Salt Lake City. Send your machine or equipment details before making the trip so we can confirm service and scheduling.