Is R1 Industries Legit? Reviews, Location & Company Facts

R1 Industries · Pleasant Grove, Utah

Is R1 Industries Legit? Yes.

R1 Industries is a real Utah-based off-road parts, accessories and repair company with a physical facility, an active customer support team and thousands of customer reviews.

We understand why customers research a company before spending money on UTV or powersports parts. This page gives you the facts needed to verify R1 Industries for yourself.

3,657 Customer Reviews
4.93/5 Average Rating
2,337 Verified Purchases
1,000+ Five-Star Google Reviews
The direct answer
A real business—not an anonymous storefront

R1 Industries Is a Legitimate Off-Road Company

R1 Industries sells aftermarket UTV, ATV, dirt bike and powersports parts to customers throughout the United States. We also operate a physical off-road repair and performance facility in Pleasant Grove, Utah.

Customers can call our team, email customer support, visit our physical location and read thousands of reviews connected to real products and customer orders.

R1 did not appear overnight as an anonymous online store. The company grew from selling LED whip lights into a nationwide ecommerce business, off-road parts brand and full-service Utah repair operation.

01

Physical Location

R1 Industries operates from 2416 W 700 S, Suite 101, Pleasant Grove, Utah 84062.

02

Real Customer Reviews

R1 has accumulated thousands of customer reviews covering product quality, shipping, fitment, warranties and customer service.

03

Customer Support

Customers can reach R1 by phone, text or email Monday through Friday from 9:00 a.m. to 6:00 p.m.

04

Local Repair Operation

R1 provides diagnostics, maintenance, repairs, suspension work and performance upgrades for local Utah riders.

★★★★★
4.93 Average rating from 3,657 customer reviews
Customer feedback

Are R1 Industries Reviews Real?

R1 Industries currently has more than 3,600 customer reviews, including more than 2,300 reviews identified as verified purchases.

A verified purchase review is connected to a customer order. Customers can also view R1 Industries review information through Judge.me, the independent review platform used by the store.

Do not rely on one sentence from this page. Read the reviews, check dates, examine the products purchased and decide for yourself.

A transparent answer

Does R1 Industries Have Complaints?

Yes. Like nearly every company processing a large number of orders, R1 Industries has received some negative reviews and customer complaints.

Problems can involve manufacturer backorders, carrier delays, incorrect fitment, damaged packages, returns, refunds or communication. A negative experience should be taken seriously, but it does not mean the company is fake.

What matters is whether the business can be reached and whether it works toward a reasonable resolution. Customers experiencing an issue should contact R1 with their order number, vehicle information and any relevant photos.

Not just an online store

Visit R1 Industries in Pleasant Grove

R1 operates a physical off-road parts, repair and performance facility in Utah County. Local customers can visit the shop, talk with the team and bring UTVs, ATVs and dirt bikes in for service.

Address 2416 W 700 S, Suite 101
Pleasant Grove, UT 84062
Phone 801-899-2520
Hours Monday–Friday · 9:00 a.m.–6:00 p.m.
Common questions

R1 Industries FAQ

Is R1 Industries a real company?

Yes. R1 Industries is a real Utah-based off-road parts, accessories, repair and performance company with a physical facility in Pleasant Grove, Utah.

Is R1 Industries safe to order from?

R1 Industries is an established ecommerce business with a physical operation, customer support team, secure checkout and thousands of customer reviews. Customers should still verify product fitment, lead times and shipping information before ordering.

Are R1 Industries reviews verified?

R1 currently has more than 3,600 customer reviews. More than 2,300 are identified as verified purchase reviews connected to customer orders.

Does R1 Industries have negative reviews?

Yes. Like other high-volume retailers, R1 has received some negative feedback. Customers with an unresolved problem should contact the support team with their order details so the issue can be investigated.

Where is R1 Industries located?

R1 Industries is located at 2416 W 700 S, Suite 101, Pleasant Grove, Utah 84062.

How do I contact R1 Industries?

Call or text 801-899-2520 or email support@r1industriesoffroad.com. Regular business hours are Monday through Friday from 9:00 a.m. to 6:00 p.m.

Does R1 Industries have a repair shop?

Yes. R1 operates an off-road repair and performance facility in Pleasant Grove that services UTVs, side-by-sides, ATVs and dirt bikes.

Questions before ordering?

Talk to the R1 Industries Team

Contact us about product fitment, availability, shipping or your specific UTV, ATV or dirt bike.

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